Common Issues

Quick solutions to the most frequent problems you might encounter.

Can't Log In to Admin Panel

Try these steps:

  1. Make sure Caps Lock is off
  2. Try the "Forgot Password" link
  3. Clear your browser cache
  4. Try a different browser

Still stuck? Contact us for help.

Website Not Loading

Quick checks:

  1. Check your internet connection
  2. Try refreshing the page (Ctrl+F5 or Cmd+Shift+R)
  3. Clear your browser cache
  4. Try a different browser or device
  5. Check if the site works on your phone

If none work, there may be a server issue. Let us know.

Form Not Submitting

Check these:

  1. Make sure all required fields are filled in
  2. Check for red error messages near form fields
  3. Ensure email addresses are valid format
  4. Try disabling any ad blockers

Emails Not Arriving

Things to check:

  1. Check your spam/junk folder
  2. Add our email to your contacts
  3. Wait a few minutes - emails can be delayed
  4. Make sure you entered the correct email address

Images Not Displaying

Quick fixes:

  1. Refresh the page
  2. Clear browser cache
  3. Check if images load on a different device

If uploading new images, make sure they're under 2MB and in JPG or PNG format.

Still Having Issues?

If your problem isn't listed here or the solutions didn't help, contact us and describe what you're experiencing. Include what you were trying to do when the problem occurred.