Using Webmail

Webmail lets you access your church email from any web browser, anywhere in the world. No software installation required—just log in and go.

Accessing Webmail

1. Open your web browser (Chrome, Firefox, Safari, or Edge all work)
2. Go to your webmail URL (provided by HarvestEdgeTools when your email is set up)
3. Enter your full email address (example: [email protected])
4. Enter your password
5. Click Login

Sending Email

1. Click the Compose button (or the pencil/plus icon)
2. In the To field, enter the recipient's email address
3. Add a clear Subject line
4. Write your message in the body area
5. Click Send

Adding Recipients: To send to multiple people, separate email addresses with commas. Use Cc for people who should receive a copy, or Bcc for hidden copies.

Reading Email

• View Inbox: Click "Inbox" in the left sidebar to see new messages
• Read a Message: Click on any email to open and read it
• Reply: Click the "Reply" button to respond to the sender
• Reply All: Responds to everyone who received the original email
• Forward: Send a copy of the email to someone else
• Delete: Click the trash icon to delete an email

Organizing Your Email

Creating Folders

Folders help you organize email by topic, project, or sender. To create a folder:

1. Look for a folder icon or "New folder" option in the sidebar
2. Enter a name for your folder (example: "Deacon Meeting", "Missions", "Budget")
3. Click Create or Save

Moving Email to Folders

To organize an email into a folder:

• Select the email by clicking the checkbox next to it
• Look for a "Move" button or drag the email to the desired folder
• Or right-click the email and select "Move to folder"

Using Search

Can't find an email? Use the search box at the top of the webmail interface. You can search by:

• Sender's name or email address
• Subject line keywords
• Words in the message body

Working with Attachments

Sending Attachments

1. Click Compose to start a new email
2. Look for a paperclip icon or "Attach" button
3. Select the file from your computer
4. Wait for the file to upload before clicking Send

File Size Tip: Most email systems limit attachments to about 25MB. For larger files, consider using a file sharing service.

Downloading Attachments

1. Open the email with the attachment
2. Scroll down to find the attachment section
3. Click the attachment name or download icon to save it to your computer

Helpful Tips

• Log out on shared computers: Always click "Logout" when you're done using webmail on a public or shared computer
• Check your spam folder: If you're expecting an email that hasn't arrived, check the Spam or Junk folder
• Empty trash regularly: Deleted emails go to Trash. Empty it periodically to free up space
• Use a strong password: Protect your email with a password that includes letters, numbers, and symbols

Troubleshooting

Can't Log In

• Make sure you're using your full email address (including @yourchurch.org)
• Check that Caps Lock is turned off
• Try resetting your password (contact us if needed)
• Clear your browser cookies and try again

Not Receiving Email

• Check your Spam/Junk folder
• Verify the sender has your correct email address
• Wait a few minutes and click Refresh—email sometimes has slight delays
• Check if your mailbox is full (empty trash and delete old emails)

Page Not Loading

• Check your internet connection
• Try a different web browser
• Clear your browser cache
• Make sure JavaScript is enabled in your browser